My generation is taking a long time. Is something wrong?
Updated August 19, 2026
Short answer
Most DecorAI designs finish in under 10 seconds, but during peak demand a generation can take 20 to 60 seconds, and a slow connection adds upload time on top. Keep the app open, or watch the Live Activity on iPhone. If nothing happens after a couple of minutes, close and reopen the app and try again.
- 1Check your connection — Wi-Fi if possible; the upload is part of the wait.
- 2Wait the full minute before assuming it failed.
- 3If it is still spinning, close the app fully and reopen it. Finished designs appear in History.
- 4Try a smaller or cropped photo if it happens repeatedly.
While a generation is running, avoid navigating away through a widget or notification link. Let it finish, or use the Live Activity to keep an eye on progress.
Full reference
Related questions
Getting startedHow long does an AI design take to generate?A DecorAI design is usually ready in under 10 seconds and often in about 5. During periods of peak demand a generation can take 20 to 60 seconds. Pro subscribers get priority processing, and every finished design is saved to History automatically.TroubleshootingWhy do I keep getting network or connection errors?DecorAI needs an internet connection for every generation. Switch to Wi-Fi, turn any VPN off, and retry. Corporate, school and hotel networks sometimes block the services DecorAI uses, in which case mobile data is the quickest test.iPhone & Android featuresWhat are DecorAI widgets and Live Activities?On iPhone, a DecorAI Live Activity shows the progress of a running generation on the Lock Screen and in the Dynamic Island, so you can leave the app while it works. Both iOS and Android also offer home-screen widgets showing your latest designs and quick-start shortcuts into the design tools.
Did this not answer your question?
Email decorai@rocketdigital.ai with your platform, app version and a screenshot of anything that went wrong, and support will pick it up.
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