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Why was my image or request blocked?

Updated August 19, 2026

Short answer

DecorAI runs automated safety checks on the uploaded photo, the written instruction and the generated result. A block usually means the photo’s subject is a person, the image is not a room or space, or the instruction asked for content outside what DecorAI generates. Retake the photo of the space itself and describe the room rather than people.

What to try

  1. 1Photograph the empty space rather than someone standing in it.
  2. 2Make sure the frame reads as a room — include floor, walls and some ceiling.
  3. 3Remove wording about people from your instruction and describe the space instead.
  4. 4If the photo is very dark or ambiguous, retake it with the lights on.

Incidental people and depicted people — a family photo on the wall, a portrait, a face on the television, a reflection — are normally allowed. If one of those does trigger a block, crop it out and try again.

Full reference

Related questions

Privacy, safety & content rulesWhat content is not allowed in DecorAI?DecorAI is built for rooms, buildings and outdoor spaces. Automated safety checks run on every upload and every written instruction, and they reject sexual, explicit or violent content, and photos whose subject is a person. People incidentally present in a space — or shown in framed photos, posters, artwork or on a screen — are normally fine.Photos and uploadsCan there be people in my photo?DecorAI is built for rooms, buildings and outdoor spaces, not for photographs of people, and every upload passes an automated safety check. People incidentally present in the space — or depicted in framed photos, posters, artwork or a TV screen — are normally fine, but a photo whose subject is a person will be rejected.Room Analysis & Design ReportsWhy does Room Analysis say my photo is not a room?AI Room Analysis only accepts photographs of real rooms and spaces. If the photo is a person, a product shot, a document, a screenshot, a drawing or an image too close or too dark to read as a room, DecorAI refuses it and shows a "not a room" message. Retake the photo from a doorway or corner with the lights on, and it will normally be accepted.

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