I cannot save a design to my phone. What is wrong?
Updated August 19, 2026
Short answer
Saving needs permission to write to your photo library. Grant it in iOS Settings → DecorAI → Photos, or Android Settings → Apps → DecorAI → Permissions, then try again. Also check that your device has free storage space.
- Grant photo library access, then reopen the app
- Free up storage if the device is nearly full
- On the web app, check your browser is not blocking downloads
Full reference
Related questions
iPhone & Android featuresWhich permissions does DecorAI ask for, and why?DecorAI asks for camera access to photograph a room, photo library access to pick or save images, and notification permission for generation and reminder alerts. Every one of them is optional — you can decline and still use the app, though the related feature will not work.History, Projects & CommunityHow do I save or download a design to my device?Open the design and use the save or download action on the result screen. Images saved on the free plan carry a small DecorAI watermark; Pro saves the image without any watermark.
Did this not answer your question?
Email decorai@rocketdigital.ai with your platform, app version and a screenshot of anything that went wrong, and support will pick it up.
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